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Troubleshooting

I am not receiving alerts​

We recommend checking the Alert Logs page of your AlertFleet account to see any possible issues generated while sending your notifications.

I haven’t received the verification email after signing up​

After completing your registration, we send a verification email to your address.

However, especially with providers like Gmail, some mails from our address (no-reply@logether.cloud) might:

  • Take a few minutes to arrive.
  • End up in your Spam or Promotions folder.

Please check:

  • Your Spam or Junk folder.
  • The Promotions tab (if you use Gmail).
  • That your email address was entered correctly.

If you still haven’t received it after 10 minutes:

tip

To ensure smooth delivery, add no-reply@logether.cloud to your address book or mark it as "Not spam".

I created a trigger, but View last 50 triggered lines is empty​

This usually means no line has matched yet or the first match hasn’t been processed. Allow up to 60 seconds for the first matching event to appear.

I started a new trial, but it isn’t active yet​

Trial activation may take up to a minute.